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Cancellations

No cancellations will be accepted once entries have been successfully submitted in order to keep the competition fair.
The company will be held liable for payment of the once-off administration fee as well as any legal costs resulting from failure to pay within the given timeframe as accepted upon registration.
By submitting the administration form OR by confirming that you wish to auto-renew in writing the property the company agrees to officially participate and will not be able to cancel afterwards. It is very important to decide to proceed and if in doubt not to submit the formal registration form or auto-renewal request if the property is not 100 sure they wish to proceed. Once an instruction reach Haute Grandeur that auto-renewal should take place or once registration forms are submitted no cancellations are possible due to the external supplier agreements that involves charges and the ripple effect that can be caused in such instance where a property cannot proceed.
The only cancellation requests that are possible is in the case where a property close down its business completely, this will then require formal evidence or in the case of a liquidation.
Registration fees are not refundable.