Naisoso Island Resort

Awards Back

Evaluation Process

Haute Grandeur Global Hotel Awards shortlisted hotels & resorts represent properties that have undergone a rigorous evaluation process. Once a property is nominated the evaluation process commence whereby various online platforms are used to gather detailed guest feedback from guests that have stayed at the respective property. A score is then derived based on all customer feedback considering both complaints and appraisals.

The platforms used to compile guest feedback include amongst others: TripAdvisor, Facebook,,, Expedia, Agoda, Google+,,, Orbitz, HolidayCheck,, Tablethotels, Hotelchatter,, AsiaRooms.

The following factors are taken into consideration during the evaluation process (size or star rating is not taken into consideration):

  • Rooms
  • Food
  • Service
  • Overall Hotel Facilities
  • Bar and Beverages
  • Price
  • Internet
  • Location
  • Ambiance
  • Grounds
  • Wellness Area
  • Efficiency
  • Social responsibility
  • Environmental participation

Only hotels that receive a significant high score are invited to review our information and become a member of Haute Grandeur Global Hotel Awards.


Once successful after our strict evaluation process a potential guest can be assured of an exquisite and rewarding experience when visiting the property.

Hotels who make it through the evaluation process are contacted in writing and requested to register (providing the hotel’s contact details, sharing photographs and details to be further used to encourage awareness) and provide their official consent for the Haute Grandeur Global Hotel Awards to consider the property in up to 5 categories.