Honored for Best Luxury Hotel and Best Hotel Service, setting new standards in hospitality
Johannesburg, South Africa, July 13, 2024 – Vivari Hotel and Spa is elated to announce its extraordinary achievement in securing two illustrious Haute Grandeur Global Excellence Awards: Best Luxury Hotel and Best Hotel Service. These prestigious accolades are a testament to our steadfast commitment to delivering the highest standards of hospitality and creating indelible guest experiences.
The Haute Grandeur Global Excellence Awards are globally acclaimed for recognizing the finest establishments in the hospitality sector, based on genuine guest experiences. Each year, the awards elevate the benchmark, spotlighting properties that excel in customer service and guest satisfaction. This year, after an exhaustive evaluation of thousands of hotels worldwide, Vivari Hotel and Spa emerged triumphant, asserting itself as a paragon of luxury hospitality.
“Receiving these esteemed awards is both humbling and exhilarating,” said Mr. Wikus Lubbe, General Manager of Vivari Hotel and Spa. “Our unwavering quest for excellence, passion for creating unforgettable experiences, and commitment to the highest standards have culminated in this extraordinary moment. This recognition is a tribute to our exceptional team, whose dedication and diligence are the true pillars of our success.”
Key Highlights of Vivari Hotel and Spa
• Unparalleled Luxury: Offering world-class amenities and lavish accommodations crafted to provide the epitome of comfort and sophistication.
• Exceptional Service: A devoted team committed to delivering personalized and attentive service to each guest.
• Memorable Experiences: Curated experiences that transcend traditional hospitality, ensuring each stay is unique and unforgettable.
• State-of-the-Art Facilities: Featuring a premier spa, fine dining restaurants, and a variety of recreational activities catering to every guest’s needs.
The awards not only affirm Vivari Hotel and Spa’s position at the summit of the hospitality industry but also enhance its allure as a coveted destination for luxury travelers worldwide. The recognition paves the way for new partnerships and collaborations within the industry, fostering a network of excellence.
About Vivari Hotel and Spa
Located in the heart of Johannesburg, Vivari Hotel and Spa is a premier luxury destination singular in its offerings. It is the sole hotel in South Africa with a Department of Health accredited Day Hospital dedicated to Cosmetic Surgery and Non-Surgical Weight Loss procedures. Vivari Hotel and Spa is renowned for its commitment to excellence and unparalleled guest experiences, including luxury post-op accommodation. Our establishment boasts world-class amenities, top-tier service, and a serene environment, ensuring every guest departs with lasting memories. We continually strive to set new standards in the luxury hospitality industry, driven by a passion for perfection and an unwavering dedication to guest satisfaction.
Frequently Asked Questions
- What makes your brand unique to compete on a global level with all the other successful brands in line to win a Haute Grandeur Excellence Award?
Vivari Hotel and Spa stands out on a global stage due to our unique combination of world-class luxury and exceptional service. We offer unparalleled accommodations, state-of-the-art facilities, and personalized experiences that cater to the discerning needs of our guests. Our specialization in post-op luxury stays, backed by a Department of Health accredited Day Hospital, sets us apart from other luxury hotels, providing a unique blend of hospitality and healthcare. - Do you think the Haute Grandeur Global Excellence Awards influence customer perception and revenue?
Absolutely, the Haute Grandeur Global Excellence Awards significantly influence customer perception by aligning our brand with excellence in the hospitality industry. These awards validate our commitment to superior quality and service, which in turn enhances our reputation and attracts a more discerning clientele. This recognition can lead to increased bookings and higher revenue as travelers seek the assurance of a stay at an award-winning property. - In your opinion, what differentiates the Haute Grandeur Excellence Awards from any other hospitality industry Awards?
The Haute Grandeur Excellence Awards are distinguished by their rigorous evaluation process, which is based solely on genuine guest feedback. This ensures that the winners are selected on the basis of real guest experiences rather than subjective opinions. This level of authenticity and integrity sets the Haute Grandeur Excellence Awards apart from other industry accolades, offering a true reflection of guest satisfaction and service excellence. - Which Haute Grandeur Global Excellence Award has your property won, category and level?
Vivari Hotel and Spa has proudly won the Haute Grandeur Global Excellence Awards for Best Luxury Hotel and Best Hotel Service. These awards are a remarkable testament to our unwavering commitment to excellence in the luxury hospitality sector. - How do you feel about the award that your property has won?
We are immensely proud and honored to receive these prestigious awards. It is a humbling recognition of the hard work and dedication of our entire team. This accolade reinforces our commitment to providing exceptional guest experiences and motivates us to continue raising the bar in luxury hospitality. It is an exhilarating moment for us and a milestone that we will cherish.
