Hanoi, July 2025 – Pan Pacific Hanoi proudly announces its latest milestone: winning the Best MICE Hotel award at the prestigious Haute Grandeur Global Awards 2025. This esteemed recognition affirms the hotel’s unwavering commitment to excellence, outstanding hospitality, and its tailored approach to delivering transformative and seamless MICE experiences.
Strategically located at the edge of Hanoi’s vibrant city centre, Pan Pacific Hanoi offers the perfect harmony of historic charm and contemporary luxury. The hotel boasts 328 well-appointed rooms and suites, many of which offer sweeping views of the West Lake and Red River – ideal for rest and inspiration between meetings. Its prime location, just minutes from key cultural landmarks and business districts, makes it a preferred choice for both international and domestic MICE travellers.
With extensive expertise in hosting high-profile events, Pan Pacific Hanoi features 11 versatile meeting spaces, including a newly renovated ballroom spanning 420 sqm with a dramatic starry ceiling and state-of-the-art AV systems, including three expansive LED screens. The ballroom can accommodate up to 340 guests, making it an exceptional venue for everything from strategic business gatherings to glamorous gala dinners.
“This award not only contributes to the growing recognition of Vietnam as a leading MICE destination, but also reinforces Pan Pacific Hanoi’s position as a trusted partner for world-class events,” said Mr. Benjamin M. Schwarz, General Manager of Pan Pacific Hanoi. “It is a well-deserved tribute to the dedication of our entire team in delivering bespoke, high-quality services and memorable experiences for all our guests.”
Beyond meeting rooms and banquet spaces, the hotel is continuously evolving to meet the aspirations of modern MICE travellers by offering curated experiences that go beyond the event itself. These include customised cultural add-ons such as city tours, art-inspired team building activities, and CSR initiatives in collaboration with partners like VietHarvest, aligning with the values of socially responsible organisations.
As a strong believer in Hanoi’s unique energy and identity, Mr. Schwarz adds: “We envision Pan Pacific Hanoi as a vibrant social hub, where tradition meets innovation – a place not only for travellers but also for the city’s community to gather, connect, and be inspired. Whether through our signature F&B concepts, wellness offerings, or partnerships with local artisans, we aim to reflect the richness of Hanoi’s lifestyle in every detail.”
Pan Pacific Hanoi remains committed to setting new benchmarks in MICE hospitality — where every event is elevated, every detail is thoughtful, and every experience tells a story.
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Media Contact
Pan Pacific Hanoi
Nguyen Thanh Thuy (Ms.)
Marketing & Communications Manager
Mobile: (+84) 33 8666 275
Email: thuy.nguyen@panpacific.com
About Pan Pacific Hanoi
Situated at the edge of the city centre, Pan Pacific Hanoi provides a harbour of tranquil balance in bustling Hanoi, with 328 fully-furnished rooms and suites presented maqnificent views of the poetic West Lake, and an array of recreational facilities furnished with thoughtful touches for your complete relaxation. Especially, Pan Pacific Hanoi is well-known for delectable fusion of Western and Eastern gastronomy in Pacifica Restaurant (All-day dining), Ming Restaurant (Cantonese cuisines), Song Hong Bar and the panoramic rooftop bar The Summit promising the finest dining experience to your stay.
For more information: https://www.panpacific.com/en/hotels-resorts/vietnam/hanoi.html
Facebook: @panpacifichanoi
Instagram: @panpacifichanoi
About Pan Pacific Hotels Group
Pan Pacific Hotels Group is a global hospitality company that owns and/or manages more than 50 hotels, resorts and serviced suites across three brands – “Pan Pacific”, PARKROYAL COLLECTION, and PARKROYAL – encompassing 30 cities across Asia Pacific, North America and Europe. Headquartered in Singapore, it is a member of Singapore-listed UOL Group Limited.
Pan Pacific Hotels and Resorts delivers sincere and graceful service to every guest with a passion for excellence.
PARKROYAL COLLECTION Hotels and Resorts is driven by our passion for life and sustainability.
PARKROYAL Hotels and Resorts is distinguished by its passion for people and places, immersing every guest into local and authentic cultures.
Visit www.panpacific.com
