Radisson Blu Hotel & Convention Centre, Kigali, Honored at 2024 Haute Grandeur Global Excellence Awards

The Haute Grandeur Global Excellence Awards continue to redefine industry standards by recognizing establishments worldwide that exemplify exceptional customer service, rigorous quality standards, and outstanding guest experiences. Annually, properties are evaluated based on firsthand guest feedback, with this year’s accolades highlighting the epitome of hospitality excellence. Following extensive assessments across the globe, the most prestigious […]

 Balbirnie House

What is your property’s current biggest challenge & how do you manage this challenge in a highly competitive industry? Having started as GM 30 years ago, I have personally been running Balbirnie House ever since. It is an incredible hotel to work with, as we never ever have two days the same. There are currently massive challenges across the span […]

Elite Seef Residence & Hotel

What is your restaurant’s current biggest challenge & how do you manage this challenge in a highly competitive industry?  Tackling inflation and major rising supply costs which effects at menu pricing, we can only manage this challenge in a highly competitive industry by our reliable suppliers that can help us sustains our operational efficiency of […]

Elite Resort & Spa

What is your property’s current biggest challenge & how do you manage this challenge in a highly competitive industry?  The hotel industry is a very challenging line of business, the overall challenge is increasing our Bahrain market share as a destination since we compete in markets like UAE and KSA.  We manage these challenges by […]

Chann Wellness Spa at Thavorn Beach Village Resort & Spa

What is according to your consistent spa feedback the best part of their experiences when visiting the spa? The overwhelming feedback from clients is that from the moment of entering the spa, every moment is tranquil, peaceful, and restorative. This atmosphere is the result of a combination of design, materials, lighting, and music, and of […]